Effective Date: April 2, 2026

Pelvic Wellness (“Pelvic Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://pelvicwellnessot.com/, and through our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, schedule services, or otherwise interact with us in connection with Pregnancy & Postpartum care, Pelvic Pain Therapy, and Bladder & Bowel services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Appointment request details
• Information you submit through contact forms or intake forms
• Billing or payment-related information you provide in connection with services
• Other information you choose to provide when contacting us

We may also collect certain technical and usage information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of website visits
• Referring website addresses

If you communicate with us regarding care coordination, scheduling, billing, or administrative matters, we may retain records of those communications.

How Information Is Used

We may use the information we collect to:

• Provide, coordinate, and manage our services
• Respond to inquiries and appointment requests
• Communicate with you about appointments, scheduling, billing, and other administrative matters
• Send care coordination text messages related to services
• Maintain business and treatment-related records as applicable
• Improve our website, services, and user experience
• Monitor and protect the security of our website and systems
• Comply with legal, regulatory, and professional obligations

We use personal information only as reasonably necessary for clinic operations, patient communications, and service delivery.

Text Messaging & Mobile Data Compliance

If you choose to receive text messages from Pelvic Wellness, those messages are used only for care coordination purposes, including appointment reminders and administrative or billing communications.

Opt-In

You may opt in to receive text messages by selecting the consent checkbox on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.

Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information to any third parties.

We do not share mobile information, text messaging originator opt-in data, or consent information with third parties for marketing purposes.

We may share personal information only in the following limited circumstances:

• With service providers or vendors who perform services on our behalf and are bound by appropriate confidentiality obligations
• With billing, payment processing, website hosting, scheduling, or technology support providers as reasonably necessary to operate our clinic
• When required by law, court order, subpoena, or other valid legal process
• When necessary to protect our rights, safety, property, or the rights, safety, or property of others
• As otherwise permitted or required under applicable healthcare and privacy laws

Any third-party service providers engaged by us are authorized to use information only as needed to provide services to us and must protect it appropriately.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request that we limit or update certain uses of your information
• Request information about how we collect, use, or disclose your personal information
• Opt out of text communications by replying STOP

To make a privacy-related request, please contact us using the contact information listed below. We will review and respond in accordance with applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You should use caution when submitting information online and contact us directly if you have concerns about how to share sensitive information.

Terms & Conditions of Use

These Terms & Conditions of Use (“Terms”) govern your access to and use of the Pelvic Wellness website, https://pelvicwellnessot.com/. By using this website, you agree to be bound by these Terms. If you do not agree, do not use the website.

The content on this website is provided for general informational purposes related to our clinic and services, including Pregnancy & Postpartum care, Pelvic Pain Therapy, and Bladder & Bowel services. Website content is not a substitute for individualized medical, therapeutic, or professional advice, diagnosis, or treatment.

Use of this website does not create a provider-patient relationship unless and until you have completed the appropriate intake and consent processes and have been accepted for services by Pelvic Wellness.

Use Restrictions

You agree not to:

• Use the website for any unlawful purpose
• Interfere with or disrupt website operations or security
• Attempt to gain unauthorized access to any part of the website, servers, or systems
• Copy, reproduce, distribute, or exploit website content except as permitted by law or with our prior written permission
• Submit false, misleading, or fraudulent information through the website
• Use the website in any way that could damage the reputation or operations of Pelvic Wellness

We reserve the right to restrict or terminate access to the website for users who violate these Terms.

Intellectual Property

All content on this website, including text, graphics, logos, design, layout, and other materials, is the property of Pelvic Wellness or its licensors and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial use only. No ownership rights are transferred by your use of the website.

Third-Party Links

Our website may contain links to third-party websites or services for convenience or reference. We do not control and are not responsible for the privacy practices, content, availability, or terms of any third-party websites. Accessing third-party websites is at your own risk.

Termination

We may suspend, restrict, or terminate your access to the website at any time, without notice, if we believe you have violated these Terms or applicable law, or if necessary to protect our website, systems, users, or business interests.

Governing Law

These Terms and this Privacy Policy are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Changes to Terms

We may update this Privacy Policy and these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or these Terms & Conditions, please contact:

Pelvic Wellness
2706 Louanna St
Midland, MI 48640
United States
Email: sierra@pelvicwellnessot.com
Phone: +1 (989) 996-1468

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